We will arrange shipment as soon as possible. Normally we will ship orders within 1 to 3 business days，for out-of-stock items, please notify us by email and we will typically ship within 2 weeks..All delivery dates are estimates and are not guaranteed,teapot are handmade,it need more preocess time than general merchandise.also We don’t ship on non-business days or holidays.
HOW DO I TRACK MY ORDER?
As soon as your order ships, we'll send you an email with the shipping and tracking information. Using the tracking number(s) provided, you can track your order by visiting the carrier's website. If you still have questions, feel free to contact us.
DOES YOU SHIP INTERNATIONALLY?
YES. We FREE SHIPPING to All over the world,most parts of the world can be delivered in 1-2 weeks.
Our express carriers include UPS, DHL, EMS, FEDEX, TNT, and SF. We will choose the fastest shipping method based on your address.
For more details plese visit our Delivery Policy.
WHAT ARE YOUR SHIPPING HOLIDAYS?
WE will not ship on the following dates. Please note shipping estimates will begin the following business day.
1.Chinese New Year.
2.Chinese Lunar New Year.
I MADE A MISTAKE WHEN PLACING MY ORDER. CAN I CHANGE IT?
We strive to process and ship your order as quickly as possible so once an order is submitted, it cannot be changed. please get in touch with our team!
If you're not satisfied with your purchase, you can return your order for a full refund within 28 days of your purchase date.
I like my teapot, but I want to change it for a new one，what should i do?
We suggest you return them and purchase again。If you need help with teapot, please reach out to our Support team here.
How long does it take to receive my refund?
Credits may take up to 7-15 business days to post to your account once your item has been received. We will notify you via email when your return has been processed.
More details please visit our Return Policy.
1. Due to the unique nature of handmade teapots, the color and size of the teapot may vary slightly due to different firing temperatures each time. There may be slight color differences and shrinkage or enlargement in size and capacity，or the product may have a slight deformation,this is a characteristic of handmade teapots, which are not made by machines.. Different batches of teapots may differ, but we try our best to ensure their consistency. Before shipment, we carefully inspect each teapot to ensure that it meets the standards. but this cannot be used as a reason for return. If you are concerned, please purchase with caution.
2.Our teapots are all photographed in real life. Apart from the color differences caused by firing temperature, different displays may also cause the colors on the website to differ from the actual product.
3.Our teapots are all handmade, including the teapot body, spout, and lid. Due to the individual craftsmanship, there may be slight color differences between the different parts of the teapot. Please don't worry, this is a normal occurrence。
There are two methods for the handmade production of teapots, which differ in the way the teapot body is made.
The first method involves using purple clay to hand-beat the basic shape of the teapot body, which is then fitted into a mold. The mold is used to precisely adjust the flatness and curvature of the teapot body along the inside, allowing it to be quickly formed.
The second method completely hand-adjusting the flatness and curvature of the teapot body.
We refer to the first method as half handmade and the second method as fully handmade.
The difference between them is the efficiency of making the teapot body, with half handmade production being able to produce two teapots per day, while fully handmade production requires three days to one teapot.
Another important difference is that most half handmade teapots have a relatively smooth and delicate interior due to the use of molds for compression, while fully handmade ones are not modified on the inside and are shaped by external compression. The interior of a fully handmade teapot is relatively rough and has shrinkage lines, which is the most important indicator for distinguishing between fully and semi-handmade teapots.
There is no difference between half handmade and fully handmade in other parts of the teapot, such as the spout, handle, and lid.
Most of our teapots are made using the half handmade. Fully handmade teapots will be specially marked. If you have any custom requirements, please contact us for more information.
If you use it for drinking tea, there is no difference between a half handmade teapot and a fully handmade teapot, their difference is only a matter of craftsmanship.
If you are a teapot collector, you can choose to purchase a fully handmade teapot. Each teapot is meticulously crafted by skilled artisans and has unique details, making it a true work of art. As a collector, you can appreciate the craftsmanship that goes into each teapot and add it to your collection.
As a beginner, it is recommended to choose a teapot with a capacity of 180-220cc(ML) or more, focusing on practicality. A 200ml teapot can serve 1-3 people for tea. As your tea skills improve, you may prefer smaller and more exquisite teapots, enjoying the tranquility of brewing tea alone. Especially when the tea leaves are more expensive, a smaller teapot is more practical and can brew tea faster, known as "gongfu tea".
In short, different sizes have different applicable scenarios. If a certain capacity cannot meet your needs, please contact us or customize a handmade teapot that belongs to you.
We recommend that novice buyers of Yixing teapots prioritize purchasing Zi ni, Jiangpo ni, and Gold Duan ni as these clay materials have a large market supply and are less likely to be made with chemical materials. As you become more knowledgeable about other clay materials, you can consider purchasing Dicaoqing ni, Qing Duan ni, Lv ni, and Hong ni. However, we advise against purchasing Zhu ni as many fake teapots are made with this material. The pinnacle of Zi ni is Tianqing ni, which is as rare as Dahongpao and can only be found in museums.
Apart from the 8 types of clay materials that appear on our website, all other clay materials in the market are usually chemical blends. These teapots often have a shiny and attractive surface, emit a scent that cannot be removed, and are usually favored by buyers. However, it's important to note that genuine Yixing teapots typically have a matte texture and are not brightly colored, and some may even appear unattractive.
Lear more clay visit here
This is a very grand topic that requires you to comprehensively judge based on the following points:
1. whether the clay material is genuine,
2. whether the shape is aesthetically pleasing;
3. whether the workmanship is exquisite.
As a novice, you have never purchased a yixing teapot or observed the entire process of making a handmade teapot, so it is very difficult to judge whether it is genuine or not. More than 95% of the teapots on the market are made of chemical materials, which can harm your health at any time. However, you can preliminarily judge the authenticity of a yixing teapot by following these tips:
1. Do not buy teapots that cost less than $200.
2. Novices should only buy Zi ni and Duan ni.
If you meet the above two criteria, you can filter out more than 90% of the chemical teapots.
More details visit here
The Yixing teapots available on our website are the styles we have in stock. We update our inventory every week, including new arrivals. The teapots that are in stock can be delived worldwide within 5-7 days. Some styles or combinations may not be listed yet, so you can contact us via email to confirm if we have the style you need, such as "Xishi teapot" with large capacity or "Xishi teapot" made of other clay materials. We will reply to you promptly, list the new arrivals, and you can start your purchase.
Yes,We accept handmade custom teapot orders. Please email us with your requirements.
- fully handmade customize : 60-90 days.
- Patterns: 15-30 days
More details please visit our Customized guidance